Returns Policy

Return & Exchange Policy

We offer a Free 7-day Trial Policy. Exchanges of Products will be accepted only if they are returned in their original state as shown on the photos uploaded in the return request and within 7 days of purchase. We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 2-7 working days for the Product to reach back to our warehouse. Post this, the product will be inspected and verified against the claim made on the return request. Upon successful verification, the exchange product will be shipped to you within 5-7 working days. Refunds are only available for manufacturing defects, and in that case, the refund will be processed into your original payment method or through a refund link which can be used to deposit the amount into the account of your choosing instantly.

To be eligible for an exchange:

  • All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned)
  • The packing should not be broken or tampered with. (Unless it is broken or tampered with during delivery)
  • Package the item in its original packaging
  • We request you to place the box in further protective packaging to ensure there is no damage in shipping the goods.
  • If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. In case if shipment is damage or any item is missing, Elevar will not be responsible for such damage. Hence, we recommend you to use a reliable courier service.
Kindly note:
  • Exchanges shall not be processed if it's been more than 7 days from the date of delivery of your order or if the product is used/not in original packaging.
  • Exchanges are applicable across all our products except Custom Bats as it is a personalized item.
  • In case of a size issue, defective or damaged product, we would be happy to assist you in exchange for the orders placed.
  • Exchange is subject to size availability
  • Refunds are not applicable on any product. However, In case of a manufacturing defect, refunds can be considered by the team.

You may place a return/exchange request by using this link

Exclusive Sale
  • Orders placed during Sale periods will only be eligible for exchange. No refunds will be issued for orders placed during this period
  • We would be happy to replace your product in case of a size issue or damaged/defective piece received
  • Exchanges are subject to size availability of the product

    You may place your exchange request here within 7 days of delivery by using this Link